| The physical shutdown of the store and disconnection of power should only occur after receiving explicit authorization. This is critical because pending transactions cannot be finalized if the network or power is disconnected before uploads are complete. Disconnecting power prematurely during an active session or while clips are uploading can cause inference lags or require manual cart processing. |
Retailer shutdown procedures to ensure full preservation of all transaction data
When the shopping session is complete, retailers will:
1. Retailer: Via the chat, notify Zippin Support that the event has ended
1. Retailer: Via the chat, notify Zippin Support that the event has ended
Via the Dashboard: select Support Request < Chat icon < send chat
Via the Crew App: select Support tab < select chat |
2. Clip Verification: Zippin Support will confirm that all video clips have been successfully uploaded to the cloud
3. Authorization: The operator must wait for Zippin Support to confirm 1. that the store is "good to be powered off" and 2. the store has been placed into DOWN mode (this is a 2 minute process).
4. Shutdown: Retailer can disconnect the main power supply
5. Cover turnstiles